This week we wanted to highlight a free resource on Microsoft’s website that is an incredibly useful resource for experienced and new users of Microsoft Office alike!  These videos can be useful to set as training to a new employee who may be unfamiliar with any of the Office applications.  The videos cover Outlook, OneDrive, Word, Excel, Powerpoint, OneNote, SharePoint, Teams, Yammer and Access.

There are a variety of resources from video tutorials to cheat sheets to PDF guides as well as tips and tutorial templates to download and work through to test the skills you learn in the resources.  The home page for the Microsoft 365 training page can be found here:

https://support.microsoft.com/en-us/training

The video tutorials are particularly useful if you can’t quite remember how to do a specific task within a program or you’ve updated Office package and guess what, the button isn’t where it used to be.  We’ve all been there, and it can be extremely frustrating when something that used to be second nature must be relearnt!  These videos can help you to overcome that frustration quicker as they take you through the mouse clicks and you watch the desktop of the trainer.  No more searching for the function through trial and error, just learn how to go directly to it again!

Let’s have a quick tour of how to explore the wealth of information and resources within the Microsoft 365 training portal.  Let’s look at the Excel section for this example:

We’ll then see boxes representing the sections of training within Microsoft Excel:

Let’s look at Formulas and Functions:

We’ve highlighted the selection pane on the left hand side to show you where further more specific and detailed resources on individual formulas can be found.  Most of these articles have their own video and written information, so depending on how you learn best you have a variety of resources at your disposal.

Hopefully this will have highlighted an extremely valuable free training resource that you can put to work in your organisation to help make your IT work for YOU!  If you have any questions on Microsoft Office or Microsoft 365 please don’t hesitate to get in touch with the team here at MJD.

When considering cyber security we can often jump straight to considering how technology can protect us and completes our security package.  However, there are actually 3 pillars of cyber security.

As you can see from the Venn diagram each pillar is equally important to the overall cyber security of your network.  Your processes may already be in place but you had not considered them part of your cyber security.  Such as hierarchy of access to information, password policies, data control and data request processes.  But this may just require a culture shift to include the review and adaptation of processes and policies within you overall cyber security plan.

The element which has not had as much development over the years to match the speed of technological development is the people asset:  The Human Operating System (OS).

This is the most common area for weaknesses in a companies overall cyber security.  Now if we consider the fact that this year Webroot reports phishing URLs grew by 640%.  This highlights the  importance of gearing our three pillars towards reducing the inherent risk.

Now, under technology our SPAM filters can check links, quarantine potential risk emails and check links as they are clicked on.  Your processes may filter out requests for information, detailing who can have access to what and how someone can request information.  But the people pillar is arguably the most important to focus current investment due to the lack of investment in comparison to the development of the other two pillars in recent years.

So, how can we improve and strengthen the security of our Human OS in our organisation?  Training.

There are various options and plans of how to deploy training in your organisation.  Here at MJD we can offer dedicated training sessions with our Cyber Security Specialist, tailored to our client’s organisation.  We would also recommend implementing a continuous and random on the job training programme.  We can create training campaigns where fake phishing emails are sent to collect data on who clicked on links and how people interact with the email.  It then instantly provides a small training session for those individuals who do click on the link and enter information.

These campaigns allow you to analyse the statistics of how many times people click on the links, to identify individuals who may need more targeted training or equally to give people praise for continuing to ignore phishing emails or improve on their click rate.

The team at MJD can help you create a plan to keep your Human OS up to date, as well as managing your technology updates and IT security.  Get in touch and let’s make IT work for YOU!